SELL PALLETS

What types of pallets do you buy?

We purchase all pallet types including wooden pallets (standard 48"x40" and custom sizes), plastic pallets, damaged or repair pallets, and specialty pallets such as ISPM 15 heat-treated, oversized, or custom builds. Pallets in any condition have value with us.

What condition do my pallets need to be in?

We buy pallets in all conditions. Grade A pallets in premium condition receive the highest prices, Grade B pallets in good condition get competitive rates, Grade C pallets in fair condition are still valuable, and even broken or damaged pallets can be recycled for parts.

Is there a minimum quantity required?

While we prefer larger quantities for cost-effective pickup, we'll consider all offers from as few as 10 pallets up to 10,000 or more. Free pickup typically requires a minimum quantity, but we work with businesses of all sizes.

What sizes of pallets do you accept?

We accept all standard sizes including 48"x40" (Standard GMA), 48"x48" (Large Square), 42"x42" (Telecom), as well as any custom sizes you may have.

How is pricing determined?

Pricing is based on pallet grade (condition), size, quantity, and current market rates. We always provide fair, competitive prices that reflect the true market value of your pallets.

When do I get paid?

We offer immediate payment options. You can receive cash, check, or direct deposit right after pickup—typically on the same day. We also provide proper invoices and recycling documentation for your records.

Will there be any hidden fees or deductions?

No. We believe in transparent pricing with no hidden deductions or surprise fees. The quote we provide is the exact amount you'll receive.

How quickly can you pick up my pallets?

We can often arrange same-day or next-day pickup depending on your location and our schedule availability. For emergency or rush situations, we offer expedited service when possible.

Do you offer free pickup?

Yes, we provide free pickup service for bulk quantities throughout Ottawa and Eastern Ontario. Contact us to confirm if your quantity qualifies for free pickup.

What pickup options are available?

We offer several pickup options to match your workflow:

• Standard Scheduled Pickup: Book ahead for predictable service.
• Emergency/Rush Pickup: Same-day service when availability allows.
• Drop-Trailer Service: For high-volume clients, we leave a trailer onsite that you fill and we swap on demand.
• Recurring Visits: Weekly or monthly routes to keep your yard consistently clear.

What areas do you service?

We serve Ottawa and Eastern Ontario. Our team provides pickup services throughout the region for qualifying volumes.

Do I need to sort or prepare the pallets?

No, our crew handles sorting, counting, and loading during pickup. You can stay focused on your operations while we take care of the logistics.

How does the selling process work?

It's simple:

1. Contact us with details about your pallets (quantity, condition, location).
2. Receive a fair quote, usually within 24 hours (often within hours).
3. Schedule a convenient pickup time that fits your dock schedule.
4. Get paid immediately after pickup with proper documentation.

What documentation will I receive?

You'll receive invoices and recycling documentation for your records. We provide transparent, professional documentation for all transactions.

How quickly will I receive a quote?

We typically return a fair market offer within one business day, and often within just a few hours of your inquiry.

What types of businesses do you work with?

We serve a wide range of industries including:

• Manufacturing
• Warehousing & Distribution
• Retail & E-Commerce
• Food & Beverage
• Construction
• Logistics Providers

We work with businesses of all sizes, from small operations to large enterprises.

How long have you been in business?

Ottawa Pallet Company has 15+ years of experience buying pallets with transparent, competitive pricing. We're a local team committed to responsive communication and fair dealings.

What happens to the pallets after you buy them?

Your pallets are either reused or recycled, reducing waste and supporting environmental sustainability. We operate certified, compliant recycling programs that can support your company's sustainability reporting requirements.

Can you help with our company's sustainability goals?

Yes, by selling your surplus pallets to us for reuse and recycling rather than disposing of them, you're supporting circular economy practices. We provide recycling documentation that can be used for your sustainability reporting.